Frequently Asked Questions About SBO
Functionality & Features
- What is SBO?
- What is SBO Multipath?
- How SBO Multipath works?
- How SBO increases route ACD?
- What voice protocols are supported by SBO?
- Where should I Prepare Server to use SBO?
- Where is SBO server located?
- Do you provide routes?
- How much bandwidth is required for 32 channels?
- Is it possible to install SBO on Macintosh PC?
- Why SyncSwitch interface IP and Switch IP are different?
- Why do we use hard disk to install SBO?
- What types of internet connections are supported by SBO Multipath?
- What types of codec does SBO support? Does it support protocol and codec conversion?
- What are the PC requirements for SBO?
- Can I use shared internet connection with SBO?
- Can SBO work with any softswitch? What is SyncSwitch?
- Can I use 2 MAC with 32 ports? How many ports can one server or PC run?
- How can I check my CDR?
- How can I handle clients using SBO?
- Why SBO registration checking status is showing trying?
- UDP "peers down" or "trying" in SBO PC?
- Why alias IP disappeared after SBO PC is rebooted?
- I am facing time zone issues on my SyncSwitch. Can I have time zone of my own country?
- How can I remotely login to termination gateway devices when i am using SBO?
Pricing, Billing, Invoice, Subscription & Payment
- How to subscribe SBO?
- What is SBO's refund policy?
- What is the discount policy of SBO?
- Is there any discount if I pay advance for more than one month?
- What are the types of payments accepted by Synchronous?
- What is the policy regarding bank charges?
- Do you support money transfer through Western Union?
- What is your billing cycle? Can the billing cycle be modified?
- What is your payment policy? Is it possible to get extension?
- What is the meaning of Net-5 payment?
- How to get free SBO demo?
- What are the other features of SBO except reducing bandwidth consumption?
- How SBO reduces bandwidth consumption?
- How can SBO reduce VoIP operating cost?
- How SBO provides superior voice quality?
- Do you provide technical support over Skype?
- What is best time to communicate with SBO support team?
- What is the minimum number of ports that I can rent? Do you provide traffic?
- Do you provide VPN service?